Overview
Shift Reports let you close out a shift or a day with a clear summary of totals, payment mix, and the individual transactions behind them — useful for handovers and for matching against the till. Use this procedure at the end of a shift or day.
Applies to
| Product | Juno Portal |
| Feature | Shift Reports |
| Audience | Front desk and operations users |
What you'll achieve
You'll have a shift or day's totals, payment mix, and underlying transactions ready to review, hand over, or export.
Before you start
- Know the property, and the shift or date range, you want to report on.
Operational steps
Generate the report
- Open Shift Reports from the left-hand menu.
- Select the property, and the shift or date range you want to report on.
Review the summary
Shift Report Results shows the matching shift in the hotel's configured local time (for example, "Morning Shift, 18 Jun 2026 06:00 – 14:00"). You have totals, payment mix, and the underlying transactions ready for review or export.
Review the card brand mix
A card brand breakdown shows the split of transaction volume and value by card brand for the selected shift or period.
Review individual transactions
The underlying transaction list for the shift is available below the summary, so you can drill into any individual payment without leaving the report.
Export the report
Use the export option to save the report for handover or record-keeping.
Expected result
Shift Report Results shows the matching shift in the hotel's configured local time. You have totals, payment mix, and the underlying transactions ready for review or export.
Related articles
- Understanding your Juno Portal Dashboard
- How to find a payment in the Juno Portal
- Juno Portal: Understanding Settlement
Need more help?
If a Shift Report's totals don't match what you expect, contact 934 Support through Help & Support in the Portal or at support@weare934.com with the property, shift, and date.
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