Juno Portal: Dashboard

Overview

The Juno Portal Dashboard gives you a real-time overview of your hotel's payment performance — headline revenue and transaction figures, activity trends, and how guests are paying, all on one screen. Use it as your first stop each day, before drilling into individual transactions or running a shift report.

Applies to

What you'll achieve

You'll know how to read the Dashboard's headline figures, adjust the period and department you're looking at, and spot anything that needs your attention.

Before you start

• Dashboard is the first item in the left-hand menu, and typically the page you land on when you sign in.
• The breadcrumb near the top of the page (for example "934 Demo Hotel / Front Desk") confirms which hotel and department the figures on screen belong to.
• The Dashboard shows completed payment outcomes for the selected period. For every payment lifecycle event, including ones still in progress, use Transactions instead.

Operational steps

Set the period and department

1. Open Dashboard from the left-hand menu.
2. In the Filters bar, choose a Period (for example, This Month) and a Department.
3. Optionally, choose a Compare option — None, WoW, MoM, or YoY — to change what the figures are compared against.

Read the headline figures

Five cards summarise the selected period: Total Revenue, Completed Transactions, Transactions per Hour, Average Transaction Value, and Completion Rate — each showing the change against the equivalent prior period.

Review activity and payment trends

The Transaction Activity chart ("How busy is the desk?") shows transaction volume over the selected period; use the Volume / Revenue toggle to change what's plotted.

Below it, three panels break down guest payment behaviour for the selected period: Where are guests travelling from? (revenue by issuing country), How are guests paying? (Card Present vs. Card Not Present), and Which cards are guests using? (revenue by card brand).

Expected result

You have an up-to-date read on the selected period's revenue, activity and payment mix, and know whether anything needs following up via Insights.

Need more help?

If a figure on the Dashboard looks wrong contact 934 Support through Help & Support in the Portal or at support@weare934.com.