Oracle Simphony: Run a Sale

Overview

This article walks through running a sale in Oracle MICROS Simphony using a Workstation and an attached payment terminal, from signing in to settling the payment. The workstation and terminal are connected via an SPI (Secure Payment Interface) configuration. It's based on Oracle's own demonstration of the flow.

Applies to

What you'll achieve

You'll have signed in, added items to a check, taken payment on the attached terminal, and settled the transaction.

Before you start

• Your workstation needs to be configured for payments, with a payment terminal attached.
• You need your operator PIN to sign in.

Operational steps

1. Sign into the Simphony sale screen using your operator PIN. 
2. Select the items for the sale from the menu screen. 
3. Select Pay to move to payment. 
4. On the attached terminal, the customer may be offered a tip choice if one is configured. 
5. The terminal then prompts the customer to present their card, or to pay by contactless methods such as a smartwatch or mobile phone, depending on what's configured. 
6. The terminal shows "Authorizing" while the payment is processed.

Expected result

The payment is settled and the sale is complete. This is the standard end-to-end flow for a card or contactless payment through the SPI-connected payment terminal.

Need more help?

If a screen doesn't match what's described here, or a payment doesn't go through as expected, please contact your integration partner.