Now Available – Juno Hospitality Suite White Paper (April 2026)

Article ID: KB004300

Category: General / Documentation & White Papers

Target Audience: General Managers, Front Desk Managers, Revenue Managers, Financial Controllers

Overview

We are excited to announce the official release of the Juno Hospitality Suite (JHS) White Paper: The Gateway to Smarter Hotel Payments.

Whether you are looking to optimise your front desk workflows , eliminate manual settlement errors , or understand exactly how your payment data interacts with your Property Management System (PMS) , this guide was written directly for you.

 No Technical Background Required: This paper uses clear language to explain how our technology fits into your day-to-day operations.

 

What You Will Learn in This White Paper

The document breaks down the core components of hotel payment processing into actionable operational insights:

• The Hotel Payment Chain Explained: Learn how the three primary actors—your PMS (e.g., Oracle OPERA), your payment gateway (Juno), and your financial acquirer (e.g., Worldline)—communicate securely to settle transactions in under 3 seconds.

• Maximizing Juno's Core Modules: Discover how to effectively leverage tools like Pay-by-Link for secure deposits , the Universal Token Store to track guest profiles across different hotel outlets , and our Reconciliation Service to cut end-of-day financial balancing down to minutes.

• Understanding System Boundaries: Get honest, clear insight into which provider handles specific issues (e.g., configuring pre-authorization limits vs. handling a bank decline) so your team can resolve daily troubleshooting questions in minutes instead of hours.

• Role-Specific Best Practices: Tailored operational checklists specifically written for Front Desk Teams, Revenue & Finance Teams, and General Managers.

   

How This Benefits Your Specific Role

• Front Desk Teams: Learn how to confidently manage and explain automated pre-authorizations, card declines, and instant folio top-ups to guests.

• Finance & Revenue Controllers: Discover how daily automated reconciliation catches discrepancies early and how to manage time-sensitive OTA Virtual Credit Card (VCC) windows.

• General Managers & Leaders: Learn how to utilize our Advanced Dashboard to surface revenue patterns, spot processing anomalies, and streamline vendor support calls.

   

📥 Download the White Paper

Need Further Assistance?

If you would like a personalised demonstration of any feature mentioned in the white paper , or if your technical team has questions regarding your current setup (including legacy terminal bridging via Juno Nexus), please open a support request through the helpdesk console.